Be scam aware

30 November 2021

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Australians lose millions of their hard-earned dollars every year to scams. This year alone Scamwatch has received reports of losses totalling over $248 million and the true cost is likely much higher with about one third of those scammed never reporting it1.

Scams present in many different ways and target everyone. You could receive a scam by email, text message or phone call and the types of scams being reported vary greatly from attempts to get your personal details, buying or selling scams, fake charities or unexpected money/winnings. 

Recognising a scam can be difficult but there are a few signs to look out for: 

  • There is a problem or a prize 
  • You’re pressured to act quickly
  • What you’ve received has errors or looks poor quality 
  • You’re being asked to pay in a specific way

There are some things you can do to help protect yourself from scams including:

  • Keep your personal details secure, protect your passwords, and be careful how much you share online
  • Access your online accounts through a trusted bookmark or by typing in the web address
  • Check website addresses in suspicious emails or texts – fake websites may have very similar addresses with an extra dot, slash or letter included 
  • Check the business contacting you is legitimate at
  • If you’re unsure about a text or email don’t reply or unsubscribe, delete the message
  • Keep your software updated and use software that protects your computer from unwanted programs and viruses

A safe and secure way to keep track of your BUSSQ account is by using our online MemberAccessRegister for member access or call us on 1800 692 877.

If you would like more information on how you can protect yourself from scams visit or


1. Source: Prepared by BUSSQ Prepared by BUSS (Queensland) Pty Ltd (ABN 15 065 081 281, AFSL 237860) as Trustee for BUSSQ (BUSSQ Fund, ABN 85 571 332 201).


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