Access your employer portal

The new Employer Online platform is a next-generation employer contribution platform designed to reduce manual work, improve data quality, and streamline superannuation contribution processing.

This uplift ensures a more modern, reliable and efficient process for employers, supporting better data integrity and reduced errors. This uplift ensures a more modern, reliable and efficient process for employers, supporting better data integrity and reduced errors.

Complete registration once the link is available, then prepare for first contribution submission.

Most payroll processes remain the same. Some employers may benefit from improved automation depending on their payroll system.

Existing SCH Online refund processes will continue until all transactions are finalised.

We’re moving to the new Employer Online, which is a self-service platform with an integrated clearing house, provided by Wrkr. It’s designed to support employers in managing their super obligations, including changes under the Payday Super legislation. BUSSQ’s arrangement with SCH Online and EmployerAccess will come to an end as of 30 June 2026.

We're working to deliver access in the most streamlined way possible. Employer Online is planned for launch in May 2026. We’ll keep this page updated with key dates.

As this is a new platform, employers will be required to follow the simple registration process.

Businesses who normally use the manual grid to make contributions, will have the option of importing their employee data for members of BUSSQ. Those who typically use contribution files can import their next contribution file, so all employees within the file will be added to the Employees listing in the new Employer Online.

Our aim is to simplify the transition experience and avoid data re-entry errors by transferring the information we already have.

We’ll use a secure database with industry-standard protections to keep your information safe.

Only a small number of trusted team members will be able to access the database – and only when needed.

• TLS 1.3+ encryption for all data in transit.
• AES-256 encryption for all data in AWS storage services (S3, RDS, EBS).
• Data exchanges (from sources) occur via secure protocols such as HTTPS, SFTP, or Managed File Transfer.
• The database will be strictly controlled.

If you currently use SCH Online and EmployerAccess and choose not to register for the new Employer Online, you can simply ignore¹ the emails. You can choose to make your own clearing house arrangements.

SCH Online and EmployerAccess will retain your data per regulatory guidelines should you need to access it in the future.

^{1 (Fund) will be ending the arrangement with SCH Online and EmployerAccess as at the end of 30 June 2026. If you decide not to use Employer Online, you’ll need to set up an alternative clearing house arrangement by the closing date.}

No, we won’t. This would go against the Privacy Act and other legal protections. We respect every employee’s right to choose their own super fund. Our focus is simply helping employers continue making contributions, and other super obligations.

From 1 July 2026, SCH Online and EmployerAccess will be placed into 'read-only' mode where your information is still available, but you won’t be able to make contributions or changes. You’ll have 6 months from the date 'read-only' mode is activated to access, download and store historical contribution records. After the 6-month period, SCH Online and EmployerAccess will no longer be accessible via BUSSQ.

We recommend that you check your details in SCH Online and Employer Access are up to date. Employer Online enforces multi-factor authentication which means each user will need to use their own unique email address when logging in. Please make sure each user is set up with their own unique email address. This means no shared email addresses should be used.

You’ll need to complete your transition before 30 June 2026 and you can then use the new platform for all future super contributions. From 1 July 2026, SCH Online and EmployerAccess access will become ‘read only’. This means you won’t be able to make any changes in but you can see your contributions history for 6 months before it closes. We recommend you download any reports required for recordkeeping purposes.

It's a one-stop digital experience - you'll be able to create/find members, upload or enter contributions, validate data in real time, submit and track status, and export reports, all in one place, with clear prompts and alerts to keep you moving without needing to navigate multiple systems.

Yes, it is. The Employer Online offers enhanced security through MFA. You can choose to authenticate your access using either the Google Authenticator app, or by receiving a one-time code via your mobile phone. If you don’t have access to a work device, you can use a personal device.

Yes, you can. Each user needs to be set up with a unique, individual email address (not shared mailboxes). This supports MFA, audit trails and secure user management. This security feature is required by the Australian Tax Office to enable the Employer Online to link to the employee stapling service.

The new Employer Online uses clean screens, guided forms and clear status labels to make the platform easier to navigate, reduce errors and assist with task completion.

Business owners, bookkeepers and payroll service providers acting on behalf of employers.

Real-time validation and clear status tracking are designed to help you resolve any entry exceptions (errors) quickly.

If your business, or the business you’re performing super admin for has many entities, multi-entity switching enables contributions to be made through a single log in. Smart alerts and in-product guidance are provided to help you stay on track of your super obligations.

You can choose to bulk upload your contribution files for multiple employees in one go, then reuse templates next pay cycle if there have been no staff changes since the previous upload.

The new Employer Online is ready for the Payday Super legislation and is planned to evolve along with future legislative changes.

The new Employer Online supports the industry standard SAFF file format, which most payroll and HR systems produce.

If your payroll or HR system produces a different contribution file or you use a custom file format, the Employer Online offers a file mapping tool. To use the tool you need to save your contribution file in .csv format. It also needs to include the minimum data that SuperStream requires for contribution submissions. The relevant fields in your files can then be translated into SAFF format. The settings will be saved so it’s simple next time you need to upload a file using the same format.

We aim to minimise any disruption, and there will be no planned downtime impacting your ability to access the new clearing house services.

The new Employer Online has been designed to provide a user-friendly interface to guide you to take the next steps. If you choose to register to use the platform, you’ll have step-by-step guides that are accessible via the ‘Help’ icon within the Employer Online. Alerts and real- time information will provide status updates as you complete your super administration tasks.

BUSSQ have dedicated resources to assist with any issues that may arise during the transition. You can contact the support team by calling us on 1800 692 877 or your dedicated BUSSQ Relationship Manager.

As you work through the contribution process, built-in validation will highlight any issues or errors for correction before submission. This will reduce rework and processing efforts.

You’ll be able to register to use the new Employer Online via our website from May 2026. Please note you need to be an BUSSQ participating employer to register, which can also be set up in the same join experience.

Dedicated employer support is available through the Employer Support team via 1800 692 877 and super@bussq.com.au. Alternatively, contact your BUSSQ Relationship Manager.